Kinleigh Folkard & Hayward

Prospect

Target status: x

Upload date: 02/08/2019

Last updated on: 26/11/2020

Who are the important people in the company?

• Mr Lee Thomas Watts
Correspondence address: Kfh House, 5 Compton Road, Wimbledon, London, United Kingdom, SW19 7QA
Date of birth: June 1954
Nationality: British
Country of residence: England
Nature of control
Ownership of Kinleigh Limited shares – 75% or more
Ownership of Kinleigh Limited shares voting rights – 75% or more
Right to appoint and remove directors
Has significant influence or control
Occupation: Owner & MD

• Masters Paul
Correspondence address: 3 Aspley Road, London, SW18 2DB
Date of birth: February 1961
Nationality: British
Country of residence: England
Occupation: Group OD

• McLaughlin Robert
Correspondence address: Kfh House, 5 Compton Road, Wimbledon, London, United Kingdom, SW19 7QA
Date of birth: October 1967
Nationality: British
Country of residence: United Kingdom
Occupation: Sales Director

• JOHNSON, Robin
Correspondence address: Kfh House, 5 Compton Road, Wimbledon, London, SW19 7QA
Date of birth: January 1959
Nationality: British
Country of residence: United Kingdom
Occupation: MD in Kinleigh Folkard & Hayward Professional Services Division

What is the structure of the company?

• Statement of Capital (Share Capital) (26/04/2019)
Class of Shares: ORDINARY
Currency: GBP
Number Allotted: 215,134
Aggregate nominal value: 215,134

Prescribed Particulars:
Shares rank equally for voting processes. On a show of hands, each member shall have one vote and on a poll, each member shall have one vote per share held. Each share ranks equally for any dividend declared. Each share ranks equally for any distribution made on a sale, listing, winding up or other capital distribution, subject to the rights of the C shares where this occurs after 22 May 2017 and the proceeds exceed a primary hurdle, as set out in the Articles of Association. The shares are not redeemable.

• Statement of Capital (Share Capital)
Class of Shares: B SHARES
Currency: GBP
Number Allotted: 14,742
Aggregate nominal value: 1,474.20

Prescribed Particulars:
B Shares are not entitled to vote. Shares are not entitled to receive a dividend except in limited circumstances following a sale or listing as set out in the Articles of Association. Each share shall rank equally with an ORDINARY share for any sale, listing or distribution on a winding up or other capital distribution which occurs before 22 May 2017 or to the extent the proceeds up to a primary hurdle which occurs after 22 May 2017, as set out in the Articles of Association. The shares are not redeemable.

• Statement of Capital (Share Capital)
Class of Shares: C SHARES
Currency: GBP
Number Allotted: 9,700
Aggregate nominal value: 9,700
Prescribed Particulars:
C Shares are not entitled to vote. Shares are not entitled to receive a dividend other than in limited circumstances following an asset sale. Shares carry capital participation rights on sale, liquidation or listing, which occurs after 22 May 2017 subject to primary hurdle as set out in the Articles of Association, The share is not redeemable.

• Statement of Capital (Total)
Currency: GBP
Total Number of shares: 239,576
Total Aggregate nominal value: 226, 308.20

• Full Details of Shareholders

Based on the info above the Major Shareholders are the ones holding ORDINARY shares since they are the key decision-makers. Out of the 28 active Company’s shareholders, Lee Thomas Watts is the ultimate decision-maker holding the entirety of ORDINARY shares.

Shareholding 1: 215134 ORDINARY shares held as at the date of this confirmation statement (30/07/2019, but no further updates have been published ever since)
Name: Lee Thomas Watts

What is the prospect’s strategy and ambitions?

Strategy

The Group continues to focus on its operations within London, strengthening its market share, and on expanding its non-residential sales operations through continued investment in brand awareness, customer service, and its branch network.

Organic Growth focused: The directors maintain management policies that continue to support sustained organic growth across the Group.

Ambitions

Larger Market Share Acquisition (both in Residential and Consultancy segments)
Vertical Expansion: They aim to further develop their Corporate and non-residential Services as a risk-hedging strategy in front of residential market volatility.

Who are the prospect's customers?

Individuals who are interested in buying or renting a property
Property Sellers and Landlords
Corporate Clients (major banks and lending institutions, quoted and privately owned housebuilders, developers and property investment companies, local authorities and housing associations)

Corporate Clients Examples:

Clarion Housing Group

CFO: Mark Hattersley
COO: Michelle Reynolds

Galliard Homes

Group CEO: Donagh O’Sullivan
Group Financial Controller: Amanda Dijk

Fairview New Homes Ltd (part of Fairview Group)

Sales Director: Chris Hood

Customer Reviews on All Agents

Overall Rating: 3.7/5 (640 reviews)

“I give Danica Macnab full marks on her efficiency, quickness, and knowledge,

I am very pleased that Danica dealt with me with the letting process.

Any boss the has Danica working for them , is definitely a lucky one.

Thank you Danica, full Mark s for you.

kindest regards”

Angela smith-Nov 11,2020 (5/5)

“Awful service. Delinquent lazy joking staff who obviously don’t care about anything but money and their commission. Absolutely avoid in every case.

Not only are they impossible to reach and actively discourage contact, but they also aren’t helpful when you do manage to talk to them. The staff seem to know nothing and really do not care about their customers.

While setting up your contract and doing the initial paperwork they will act in an extremely unprofessional manner and will forget/lose important documents. In our experience this led to calls from them days before our move in date (and following all clears from themselves and the landlords) saying that they had forgotten important parts of the process and that the deal would fall through unless we could provide them with bank details (that had already been provided).

At the end of the tenancy they removed money from our deposit without a logical explanation and it took months of emailing to get a reply from them,, and they also would not agree to meet in person or talk things out over the phone.

They’ll happily take your money in any way they can. Genuinely one of the worst experiences I’ve had with any company ever. DO NOT USE THIS COMPANY.”

Dirk- Oct 12,2020 (1/5)

Customer Testimonial on their website

What does the prospect consider important for its customers?

Providing a wide network across the market and a full comprehensive range of property services
Having a long-term experience on the market

Who are the prospect's staff?

The average monthly number of persons (including directors) employed by the group and company during 2018, amounted to 796 (2017:780)

2018	2017
Sales Staff: 493	Sales Staff: 482
Administrative Staff: 303	Administrative Staff: 298

Employee Reviews on Glassdoor:

Overall Rating: 3.4/5 (101 Reviews)

Analytical Rating:

Culture & Values: 3.6/5
Diversity & Inclusion: 5/5
Work-life Balance: 2.8/5
Senior Management: 3.2/5
Compensation & Benefits: 3.5/5
Career Opportunities: 3.5/5

Current Employee – Sales Negotiation-Oct.2020 (2/5)

I have been working at Kinleigh Folkard & Hayward full-time

Pros

pay is good and people are nice

Cons

long hours and you don’t get time for yourself

Current Employee – Branch Coordinator in London, England (4/5)

I have been working at Kinleigh Folkard & Hayward full-time for more than a year”

Pros

Great working environment. Reasonable management. Great perks/benefits. Overall great work place with good support. Especially during Covid-19.

Cons

Gossip. Pay could be better.

Advice to Management

More praise and rewards

What are the prospect’s unique selling points (USPs)?

34 years of experience in the Property Market

Large Network

They have the London property market completely covered with 60 branches across London

Wide Range of Property Management Services:

Zero Deposit Guarantee

Alternative to a traditional tenancy deposit. It provides the same level of financial protection and security to landlords, whilst reducing the upfront costs to tenants. With Zero Deposit, tenants will still complete their referencing checks as per the usual process and will remain wholly responsible for any financial loss or damage covered by their Assured Shorthold Tenancy agreement.
Prestigious Clientele