• Roger Thomas Brown
Correspondence address: 12 Hatherley Road, Sidcup, Kent, DA14 4DT
Date of birth: April 1947
Nationality: British
Country of residence: England
Nature of control
Ownership of shares – More than 50% but less than 75%
Ownership of voting rights – More than 50% but less than 75%
Right to appoint and remove directors
Occupation: Director & Major Shareholder

• James Brown
Correspondence address: 12 Hatherley Road, Sidcup, Kent, DA14 4DT
Date of birth: May 1978
Nationality: British
Country of residence: England
Nature of control
Occupation: MD

• Saul Brown
Correspondence address: 12 Hatherley Road, Sidcup, Kent, DA14 4DT
Date of birth: June 1981
Nationality: British
Country of residence: England
Occupation: Director

The company is owned by Roger Thomas Brown.

• Statement of Capital (Share Capital)

Class of Shares: ORDINARY
Currency: GBP
Number Allotted: 6900
Aggregate nominal value: 6900
Amount paid per share: 1
Amount unpaid per share: 0
Prescribed Particulars:
Full voting rights. Right to participate in any dividend and capital disributions.
Class of Shares: ORDINARY A
Currency: GBP
Number Allotted: 156300
Aggregate nominal value: 156300
Amount paid per share: 1
Amount unpaid per share: 0
Prescribed Particulars:
Full voting rights. Right to participate in any dividend and capital disributions.

Class of Shares: ORDINARY B
Currency: GBP
Number Allotted: 12252
Aggregate nominal value: 12252
Amount paid per share: 1
Amount unpaid per share: 0
Prescribed Particulars:
Full voting rights. Right to participate in any dividend and capital disributions.

• Statement of Capital (Totals)
Currency: GBP
Total Number of Shares: 175452
Total Aggregate nominal value: 175452

• Full Details of Shareholders

Shareholding 1: The person holds, directly or indirectly, more than 50% but less than 75% of the shares in the company.
The person has the right, directly or indirectly, to appoint or remove a majority of the board of directors of the company.
The person holds, directly or indirectly, more than 50% but less than 75% of the voting rights in the company.
Name: Mr Roger Thomas Brown

• The Directors are cautiously reducing the exposure of the company to the retail sector which will entail a period of controlled client transitioning supported by the Director’s policy of accumulating cash reserves to counter any cash flow fluctuations arising from this process.
• Monitoring Client & Employee Satisfaction levels
• Customisation Strategy: They want to achieve this by personalising their services – first class customer service, bespoke service delivery and by listening to and caring for their clients.
• They also invest in training programs for their team members
• Defined Contribution Pension Scheme

Ambitions

• To acquire a larger market share in the FM industry
• To grow their clientele across the UK

Company’s’ Culture

Customers Sectors:
• Corporate
• Retail / Leisure
• Education
• Healthcare
• Industrial
• Manufacturing

Customers Examples:

Amey

• CEO: Amanda Fisher
• CFO: Andrew Nelson

Vinci

• MD at VINCI UK Construction: Chris Hamer
• MD at VINCI UK Developments: Graham Lambert
• MD at VINCI UK Technology Centre: Russell Matthews
• MD at VINCI Facilities: Tony Raikes

Denso

• Head of Finance at Denso Marston Ltd (part of Denso Group): Bill Faulding
• Sales Director at Denso Automotive UK Ltd (part of Denso Group): Gavin Stephens

For More Customer Examples click here

Customer Testimonials on their website:

“…as you can see I am not the only one who thinks Douglas is a “star”. ..he’s always really friendly and goes above and beyond to be helpful so wanted to pass on some well-deserved praise to the company”

DNV.GL-Senior Consultant

“….I just wanted to say a huge thank you for all the work and organisation which went into the cleaning for the Oxford Street Park House store. The communication from Charlotte and the Support Team has been great – and this has contributed to a very successful launch…”

River Island – Retail Operations Manager

• The company’s customer service is an important investment for the shareholders in order to build long relationships with their clients, to anticipate their requirements, offer innovative, cost effective solutions.
• They value their clients opinion and feedback to improve their service delivery according to their needs

The average number of persons employed by the group and company, including directors, during 2019 was 1,120 (2018:1,041)

Meet the Team:

Video 1 – Overview of the company staff, culture and training

• In addition to general cleaning and janitorial services, they provide floor maintenance programs including Vinyl floor burnishing, scrubbing, stripping and finishing, concrete floor care, wood floor care and stone, marble and travertine cleaning restoration and polishing.
• They offer advisory services to ensure they understand and follow their clients needs
• It is part of the company’s goals to measure and minimise their impact on the environment

Video 1 – What makes them different

The principal activities of the Company during 2019 were those of contract cleaning. Analytically, they have the capability to provide a full range of support services including window cleaning, janitorial supply, washroom and specialised services

Annual Report File

Location
Head Office
Belvedere Business Park
Crabtree Manorway South
Belvedere
Kent
DA17 6AH

Social Media

Facebook

Twitter

LinkedIn

YouTube

Awards /Accreditations

Alcumus Safe Contractor

Carbon Smart, Gold Certified 2019

Safe

ISOQAR ISO 9001 Certified

ISOQAR ISO 45001 Certified

ISOQAR ISO 14001 Certified

Case Studies

River Island

Challenge:
Deliver high-quality cleaning and support services consistently across a large network of stores whilst bringing added value to their client.

Solution:
Providing full visibility of supply chain management, cost control, quality control and the management reporting structure is standard practice on a contract of this scale. This approach ensures that performance and escalations across the portfolio are thoroughly reported on through the use of KPI’s and a full SLA agreement and communicated to their client.

Tilney

Challenges:
Increase quality across the portfolio and where possible look to reduce cost. TILNEY offices were organised locally and as such no standard audit or quality standard existed, all locations had to mobilise within a four-week period and key performance indicators had to be met with 90 days of contract start.

Solution:
During mobilisation, specifications were agreed and KPI targets set which were monitored closely and reviewed weekly with the client. A cost and resource analysis was carried out across the portfolio supply chain. Implemented regular cleaning audits across all offices to measure and improve quality.

For more Case Studies click here:

Competitors List (alphabetical order)
Criterion: Industry subcategory, Company Size and Product

Chamberlaine Cleaning Services Limited
Employee Count: 480:2019

Grosvenor Cleaning Services Limited (Headquarters in Ireland)
Employee Count: 1,003:2019

Premier Support Services Group Limited
Employee Count: 1,001-5,000 (based on their LinkedIn profile, “About” section)