Target status: ✓
Upload date: 28/02/2019
Last updated on: 15/12/2020
Who are the important people in the company?
• Mr Andrew Robert Westwood
Correspondence address: Ramsay House, 5 Fairbairn Place, Livingston, Scotland, EH54 6TN
Date of birth: August 1969
Nationality: Scottish
Country of residence: Scotland
Occupation: Managing Director & Shareholder
Nature of control
Ownership of shares – More than 25% but not more than 50%
• Mrs Vikki George Westwood
Correspondence address: Ramsay House, 5 Fairbairn Place, Livingston, Scotland, EH54 6TN
Date of birth: February 1977
Nationality: Scottish
Country of residence: Scotland
Occupation: Director & Shareholder
Nature of control
Ownership of shares – More than 25% but not more than 50%
What is the structure of the company?
• Statement of Capital (Share Capital)
Class of Shares: ORDINARY
Currency: GBP
Number Allotted: 1000
Aggregate nominal value: 1000
Prescribed Particulars:
Each Share has equal voting rights, and rights to distribution as both revenue and capital
• Statement of Capital (Total)
Currency: GBP
Total Number of shares: 1000
Total Aggregate nominal value: 1000
• Full Details of Shareholders (30/12/2016, but no further updates have been published ever since)
Shareholding 1: The person controls directly or indirectly more than 25% but less than 50% of the shares in the company
Name: Mr Andrew Robert Westwood
Shareholding 2: The person controls directly or indirectly more than 25% but less than 50% of the shares in the company
Name: Mrs Vikki George Westwood
However, in the company’s Annual Report 2019, it is stated that the controlling party is A. Westwood, as he controls 100% of the issued share capital through owned and deemed beneficial interests.
What is the prospect’s strategy and ambitions?
Strategy
• Training and development is key to ensuring that their employees have the skills and qualifications necessary for their role. They actively support employees in gaining Further Education and Vocational qualifications.
• They deliver voice and data communications to both public and private sector clients throughout Scotland and the north of England, providing a first-class level of service to their customers.
• Customer-Centric
• Quality Oriented
Ambitions
• To grow their clientele
• Stronger establishment in the telecommunication market
Who are the prospect's customers?
Sectors that Wellwood Communications Ltd provides its services:
• Education,
• Hospitality
• Offices
• Retail
• Industrial
• Leisure
• Healthcare
Customer Examples
Campbell & Smith Construction Group Ltd
- MD: George Blair
- Owner: David Syme
- Founder: Annja Luca
Customer Testimonials on their website:
“Your engineers have rectified the problem we had with damaged cables etc on some of our internal extensions.
Great guys to deal with, helpful, pleasant and professional.
Thanks again for the prompt response.”
— Alan Quinn, Campbell & Smith Construction Group Ltd
“Excellent service from start to finish.”
— Sheila Kerr, Field Centre Secretary, Aigas Field Centre
Wellwood communications were amazing with installing the phone system, and helpful and patient in answering all the questions i had.
The monthly costs are good and the whole process has been and continues to be very smooth.
I would highly recommend Wellwood for all your telecommunication needs.
— Annja Louca, Director, Anlo Financial Solutions Ltd
“Wellwood provided our business with a one stop shop for all our communications needs.
From our lines and telephone system they have continued to deliver excellent service.
Our efficient account manager paying regular visits to discuss our requirements. Great service.”
– David Syme, Managing Director, Spectacles Direct
What does the prospect consider important for its customers?
Customer service comes first and foremost for them. Wellwood wishes that their customers will have the advantage of receiving unbiased, in-depth expertise on the Telecoms solution that is most suited to your current and future business needs through their relationship.
Who are the prospect's staff?
The average monthly number of persons (including directors) employed by the group and company during 2019, amounted to 6 (2018:6)
What are the prospect’s unique selling points (USPs)?
- They always meet SLA’s, technical support and fault tickets are resolved in less than 3 hours.
- Wellwood Communications Limited are a privately-owned UK business providing Telecom support which allows them to offer a quality of service unparalleled within the sector.
- High-quality services and products
- All-Inclusive service packages
- They offer a full range of telephone applications and accessories to achieve ‘Unified Communications’
What are the prospect’s business activities and potentials?
Wellwood Communications offer all aspects of business communications from telephone systems, Voice Over IP (VoIP) cloud telephony, lines, calls and broadband connectivity. They deliver voice and data communications to both public and private sector clients throughout Scotland and the north of England.
Location
Fairbairn House, Fairbairn Place, Livingston, West Lothian, EH54 6TN
Social Media
Published articles and awards
Awards/Accreditations/Memberships:
• Alcumus Safe Contractor Accreditation
• Modern Apprenticeships Qualification by Skills Development Scotland
• Scottish Business Pledge partnership
The School were looking to improve their functionality, modernise their equipment and increase the capacity of their telephone system.
Wellwood Communications provided them with an IPECS UCP Call Server which provides Voice over IP (VoIP) phones in all classrooms and key members of staff were provided with Wireless IP Phones. The iPECS UCP also supports icall Suite providing a full reporting package to ensure call costs are monitored and controlled.
This Hotel was interested in improving its staff availability whilst upgrading its functionality.
The company installed an IPECS which included remote IP Phones enabling the staff to use their office phone wherever they were throughout the hotel. This allows the staff to communicate with customers without delay and without any additional costs to the hotel.
For more case studies you can check the Sectors section in the company’s website
Who are the prospect’s competitors?
Competitors List (alphabetical order)
Criterion: Industry subcategory, Company Size and Product
Brightridge Technology Limited
Employee Count: 8:2020 (till March)
C-Plan Telecommunications Ltd
Employee Count: 108:2019
Incovo Ltd
Employee Count: 5:2020 (till June)
Scotphone ICS Ltd
Employee Count: 7:2019