• Richard Milne Stoughton
Correspondence address: Crossflight House, Skyway 14 Calder Way, Colnbrook, Slough, United Kingdom, SL3 0BQ
Date of birth: March 1961
Nationality: British
Country of residence: England
Nature of control
Has significant influence or control
Occupation: Chairman

• Phiona Stoughton
Correspondence address: Crossflight House, Skyway 14 Calder Way, Colnbrook, Slough, United Kingdom, SL3 0BQ
Date of birth: April 1958
Nationality: British
Country of residence: England
Occupation: Major Shareholder and possibly Director

• Benjamin Morgan
Correspondence address: Crossflight House, Skyway 14 Calder Way, Colnbrook, Slough, United Kingdom, SL3 0BQ
Date of birth: September 1977
Nationality: British
Country of residence: England
Occupation: Shareholder & MD

• Suzanne Darlington
Correspondence address: Crossflight House, Skyway 14 Calder Way, Colnbrook, Slough, United Kingdom, SL3 0BQ
Date of birth: October 1965
Nationality: British
Country of residence: England
Occupation: Shareholder & MD

• Statement of Capital (Share Capital) (28/09/2016)
Class of Shares: ORDINARY A
Currency: GBP
Number Allotted: 1975
Aggregate nominal value: 1975
Prescribed Particulars:
The shares have attached to them full voting, dividend and capital distribution (including on winding up) rights; they do not confer any rights for redemption

• Statement of Capital (Share Capital) (28/09/2016)
Class of Shares: ORDINARY B
Currency: GBP
Number Allotted: 25000
Aggregate nominal value: 25000
Prescribed Particulars:
The shares have attached to them full voting, dividend and capital distribution (including on winding up) rights; they do not confer any rights for redemption

• Statement of Capital (Share Capital) (28/09/2016)
Class of Shares: ORDINARY C
Currency: GBP
Number Allotted: 12500
Aggregate nominal value: 12500
Prescribed Particulars:
The shares have attached to them full voting, dividend and capital distribution (including on winding up) rights; they do not confer any rights for redemption

• Statement of Capital (Share Capital) (28/09/2016)
Class of Shares: PREFERENCE
Currency: GBP
Number Allotted: 23025
Aggregate nominal value: 23025
Prescribed Particulars:
They have a preferential dividend at a fixed rate of 4% of the value of the shares. They have no voting rights, are not redeemable and they have specific rights to return of capital.

• Statement of Capital (Total)
Currency: GBP
Total Number of shares: 62500
Total Aggregate nominal value: 62500

• Full Details of Shareholders

Shareholding 1: 1975 ORDINARY A shares held as at the date of this confirmation statement (28/09/2016, but no further updates have been published ever since)
Name: Eleanor Barnes

Shareholding 2: 23025 PREFERENCE shares held as at the date of this confirmation statement (28/09/2016, but no further updates have been published ever since)
Name: Eleanor Barnes

Shareholding 3: 12500 ORDINARY B shares held as at the date of this confirmation statement (28/09/2016, but no further updates have been published ever since)
Name: Richard Stoughton

Shareholding 4: 12500 ORDINARY B shares held as at the date of this confirmation statement (28/09/2016, but no further updates have been published ever since)
Name: Phiona Stoughton

Shareholding 5: 6250 ORDINARY C shares held as at the date of this confirmation statement (28/09/2016, but no further updates have been published ever since)
Name: Benjamin Morgan

Shareholding 6: 6250 ORDINARY C shares held as at the date of this confirmation statement (28/09/2016, but no further updates have been published ever since)
Name: Suzanne Darlington

Strategy

Growth Focused (both Organically and through Acquisition): Crossflight over the years has grown steadily and organically to develop a considerable client base. However, recent company moves depict the gradual withdrawal of exclusive organic growth and the shift to a more hybrid strategy combining the two methods, a choice functioning as a growth accelerator. Giving a tangible example based on its latest Annual Report (March 2020), the company acquired the trade and assets of Global Options Worldwide Express Limited, a reputable courier company on 16 June 2019, a fact that confirms the dual nature of growth focus within the business.

Investments in Digital Technology to elevate CEX: The company during the year ended 31 March 2020, continued to design, innovate and implement new features into the company’s software platform that continued to form the cornerstone of a high-end customer experience, intelligent routing and a platform for agile customer integration.

Differentiation Strategy as a response to High level of Competition:
The company operates in a highly competitive, demanding and ever-evolving market. A commitment towards house innovation to enhance the exceptional quality of service remains at the forefront of the company’s strategy. The company continues to develop service solutions designed specifically to meet customer requirements and in doing so, has established a loyal and substantial customer base.

COVID-19 Performance Analysis
The directors have monitored the company’s performance throughout the course of the current pandemic and undertaken extensive analysis on a wide variety of performance metrics. All metrics have experienced a significant and sustained improvement throughout the summer and the company has continued to generate positive operating profits despite less favourable conditions. The board expects these conditions to remain challenging in the short to medium term but in view of current performance and extensive liquidity, the directors have confidence that the company has adequate resources to continue in operational existence for the foreseeable future.

• Crossflight is trusted by over 1600 companies worldwide

Client Examples:

• AA Thornton
Head of Finance: Alok Suthar
Head of People: Karen Genuardi

• SWELL Ultimate Volume

MD: Jonathan Stallick
Hair Stylist & Co-Founder: Andrew Bidwell

• Sony Pictures

MD: Ian George
Director, Sales Planning and Operations: Joanna Henry

• Lewis Silkin
Managing Partner & CEO: Ian Jeffery

Customer Reviews on their website:

“Since moving to Crossflight in 2004 I do not recall one item having been lost. Being in the legal profession and taking into consideration the importance of our documents Crossflight have done us proud and I have no hesitation in recommending their services to other legal firms and any other firm in general.”

– AA Thornton

“In my 35 years in business I have never encountered a distribution and fulfilment house that has the service ethos of Crossflight. Nothing is too much trouble. They feel like part of our team and I would recommend them unreservedly to any business that cares about the customer experience.”

– SWELL Ultimate Volume

• To manage all customers’ deliveries, so they do not have to worry about international shipments and can focus on their core business.
• To provide customers value for money: excellent international service at competitive rates.
• Putting safety first while enabling critical technology shipments to avoid unnecessary delays.

The average monthly number of persons (including directors) employed by the group and company the year ended till March 2020, amounted to 130 (2019:129)

Employee reviews

INDEED

1. “If you’re happy with your hardwork not being rewarded this is the company for you”
Warehouse Operative (Former Employee) – Berkshire, UK – 10 May 2017

If you are not a CEO or a manager of a department with in the company individuals are treated as disposal, the company is slow to replace people leaving a heavy workload with employees not being rewarded for their hard work. Pay rises are rarely seen more chance of spotting a Dodo strolling along a beach with a cocktail in hand.

Pros
free hot drinks from an out dated machine
Cons
pay rises

2. “Not the greatest company to work for”
Courier Driver (Current Employee) – London, ENG – 30 April 2015
This company is very similar to all the other courier companies around Heathrow, but the morale in the company seems to be very low and none of the management or directors seem to want to do anything about the issue. Apart from that it’s average to work for.

Overall Indeed rating
2.5
Based on 2 reviews

Ratings by category

2.0 Work/Life Balance
1.5 Salary/Benefits
2.0 Job Security/Advancement
2.0 Management
2.0 Culture

• Personal service
• Highly Proactive Customer Service
• Flexible
• Intelligent routing
• Competitive pricing – Better control of costs
• Server integration
• Financial stability
• Industry trained
• Providing time-critical UK same-day delivery service
• Use of bespoke applications to streamline the distribution of shipments

Accreditations

• AEO – one of Europe’s first Authorised Economic Operators (AEOs)
• ISO 14001:2015 – international standard for environmental management systems (EMS)

The principal activity of the company continued to be that of providing air courier, logistics and mail distribution. Moreover, the company has a service portfolio encompassing international express courier services, UK domestic courier services, international mailing and mailroom management, logistics, storage, pick and pack and fulfilment services.

Annual Report File

Locations

Head Office Address

Crossflight House Skyway 14 Calder Way,
Colnbrook, Slough,
United Kingdom,
SL3 0BQ

Midlands Office Address

Crossflight Limited,
Units 1 & 3, Crown Road
Kings Norton Business Centre
Birmingham
B30 3HY

Social Media

Twitter

LinkedIn

Awards/Accreditations

• AEO – one of Europe’s first Authorised Economic Operators (AEOs)
• ISO 14001:2015 – international standard for environmental management systems (EMS)

Competitors List (alphabetical order)

Criterion: Industry subcategory, Company Size and Product

Kerry Logistics (UK) Limited (based in Hong Kong)
Employee Count: 208:2019

Optimal Holdings Limited
Employee Count: 157:2017-2018

PRS Distribution Limited
Employee Count: 103:2019