The ultimate controlling party of Foxtons Limited is Foxtons Group Plc (07108742) owning 100% of the company shares through 2 intermediate entities, Foxtons Operational Holdings Limited (06054477) & Foxtons Intermediate Holdings Limited (06160304).

Foxtons Group Plc
Correspondence address:
Governing Law: United Kingdom
Legal Form: Public limited Company
Registration Number: 07108742
Nature of Control:
Ownership of shares – 75% or more
Ownership of voting rights – 75% or more
Right to appoint and remove directors

Website

Below there is a list of high ranking Foxtons employees. However, there are multiple people and legal entities affecting the company & group’s decisions further analysed in the Structure Section.

• Nicholas John Budden
Correspondence address: Building One, Chiswick Park, 566 Chiswick High Road, London, W4 5BE
Date of birth: April 1968
Nationality: British
Country of residence: England
Occupation: CEO

• Richard David Harris
Correspondence address: Building One, Chiswick Park, 566 Chiswick High Road, London, W4 5BE
Date of birth: March 1983
Nationality: British
Country of residence: England
Occupation: CFO

• Patrick Lanigan Franco
Correspondence address: Building One, Chiswick Park, 566 Chiswick High Road, London, W4 5BE
Date of birth: October 1982
Nationality: British
Country of residence: United Kingdom
Occupation: COO

Full Details of Shareholders

Below pie-chart is cited for the top 10 shareholders of the ultimate controlling party Foxtons Group Plc based on their Annual Report (Dec.2019, pp.103).

Note: The pie-chart below presents the % of shareholding rounded without decimals in order to give a broader image of the Group’s structure. All the institutional shareholder’s count for 81,62% of Foxtons Group allotted shares.

Foxtons Group Shareholders

Key People/Controlling Parties of the Institutional Shareholders

Caledonia (Private) Investments Pty Ltd (based in Australia)
Caledonia Briefing on Bloomberg
Caledonia Website

• CalPERS (California Public Employees’ Retirement System)
• CalPERS CEO: Marcie Frost
• Mitsubishi Estate through Rockefeller Group and Commonwealth Partners
• Rockefeller Group CEO: Daniel Moore

Platinum Investment Management Limited (based in Australia)
Platinum Briefing on Bloomberg
Platinum Website

• Co-founder: Andrew Clifford

UBS Investment Bank-UBS AG (part of UBS global)
Website

• Group CEO: Ralph Hamers
• Global COO (London based): Simon Roche
• UK CEO: Bea Martin

The Capital Group of Companies Inc. (based in the US)
Website

Owned by 450 partners, the company is secretive about its revenue and profitability (The Wealth Advisor, 2019)

• CFO: Canise Arredondo
• Vice President of Capital Group | American Funds: David Ford

Russell Investments Group Ltd
Website

Headquarters Russel Investment Centre owned by CalPERS & Commonwealth Partners

• CalPERS (California Public Employees’ Retirement System)
• CalPERS CEO: Marcie Frost
• Mitsubishi Estate through Rockefeller Group and Commonwealth Partners
• Rockefeller Group CEO: Daniel Moore

Michael Ross Brown (former CEO of Foxtons Group Plc)

Invesco Ltd (US-based)
Website

• Invesco Ltd CEO: Marty Flanagan

As per CNN Business (Nov.2020) Invesco Ltd shareholders:

• The Vanguard Group Inc. 10.15%
• CEO: Tim Buckley

• Trian Fund Management LP 9.90 %
• CEO: Nelson Peltz
• CFO: Len Weedman

• Bank of America, NA (Private Bank) 4.39%
• CEO: Katy Knox

• SSgA Funds Management, Inc. 4.17%
• CEO: Cyrus Taraporevala

Franklin Templeton Institutional LLC
Franklin Templeton Bloomberg Briefing
Website

• CEO: Greg Johnson

Highclere International Investors (OC355922-UK based)
Highclere Bloomberg Briefing
Website

Silchester Partners (03000514) Founders
• Stephen Butt
• Caroline Butt

Hosking Partners LLP (London based)
Website

• Founding Partner: Django Davidson

Strategy

Maintenance of their London network:

The size and reach of the Foxtons branch network across London ensure that it is well placed to maintain its position a No.1 estate agent for listings in London and benefit from any growth in sales volumes.

Investment in IT infrastructure:

The Company’s substantial long-term investment in IT infrastructure, automated centralized systems and processes and a data-rich customer relationship management system have created a highly scalable and efficient business model.

Growth Both Organically and through Acquisition

The company and the group is constantly innovating their practices to enhance its performance and grow its market share while it exploits market disruption opportunities to acquire rival entities, such as the recent acquisition of London Stone Properties in March 2020 (more info in Articles section) 

COVID-19 Impact & Response:

The Company’s performance has been significantly impacted by Covid-19. Although transaction volumes are slowly recovering following the Covid-19 lockdown, the pandemic has introduced additional uncertainty to the future market outlook and continues to impact the operations of the Company.

Principal Uncertainties:

• Covid-19 continues to impact the UK economy and consumer confidence affecting as well the property transaction levels. The speed and extent of recovery are difficult to predict.
• Property viewings are required to switch to virtual viewing which may not be as effective as in-person viewings.
• Ongoing health and safety risk both for customers and employees

Mitigation:

• The Company has mitigations in place to protect the business and stakeholders against the impact of Covid-19. These include:
• The utilisation of Government’s Coronavirus Job Retention Scheme
• Temporary salary reductions
• On 17 April 2020, the Company’s ultimate parent company, Foxtons Group Plc, announced the successful completion of a non-pre-emptive placing of ordinary shares raising gross proceeds of £22.0m.

Reputation & Brand:

Impact:

Foxtons is a strong, single network brand with a reputation for delivering exceptional service. Their reputation and brand provide a competitive advantage and is critical to maintaining and growing market share. There is a risk their reputation and brand could be damaged through negative press coverage due to customers service falling below expectations. This could adversely impact their ability to retain and attract new customers and damage the future prospects of the business.

Mitigation:

They continue to invest in their customer proposition, technology and processes. These investments aim to further strengthen their service offering, thereby strengthening and protecting Foxtons brand. On top of that, the industry-leading training and employee development programmes continue to be an area of focus of the Board, while their brand positioning is reviewed regularly, to ensure their values are clear and consistently promoted.

Ambitions

Strong Position in London Market:

Foxtons remains focused on developing strong positions in the London residential property market, which remains disproportionally valuable against the rest of the UK.

Real Estate Market Leader in Tech capability:

As the property market and customer behaviour evolves, Foxtons will continue to evaluate its offering and invest in innovative technology and bespoke systems and applications to remain a market leader in technological capability in the sector.

• Vendors
• Landlords
• Buyers
• Tenants
• Businesses
• Property Developers

Customer Reviews on their website:

Property Developers Reviews

“Foxtons has played a key role in leasing all our buildings. Their market knowledge, professionalism and commitment to Essential Living has been second to none. This coupled with their vast branch network enables them to reach performance levels that most other agents can’t. I would have no hesitation in recommending them and will be instructing them on future Essential Living projects.”

Nick Woodward, Head of Lettings, Essential Living

“Nothing is too much to ask and they always go above and beyond to help in any situation that may arise. Everyone is very professional and they have definitely helped us to minimise voids and give good constructive feedback.”

Gemma Gavin, Lettings Manager, Grainger PLC

Buyers & Sellers Reviews:

“We have just completed our purchase and collected the keys. We would like to thank Adam and Jennifer for the handling of the deal and their support”.

K.J.
20 December 2019

“Adam has been amazing from getting viewings, to securing a sale and ongoing support through the process to completion. Adam worked closely with ourselves and the others in the chain to ensure a positive outcome, thank you so much Adam. Adam Is a valuable asset to Foxtons and the Sutton team”.

X.F.
2 December 2019

• To find solutions suited to their needs and preferences
• High-quality services
• Great customer experience
• Long-lasting relationships
• To use them as indirect “brand-ambassadors”

The average monthly number of persons (including directors) employed by the group and company during 2019, amounted to1,063 (2018:1,097)

Employee Reviews on Indeed:

Overall Rating: 3.5/5 (65 Reviews)

Analytical Rating:

• Work-life Balance: 2.7/5
• Pay & Benefits: 3.4/5
• Job security & advancement: 3.4/5
• Management: 3.4/5
• Culture: 3.5/5

Office Coordinator (Former Employee) – New Malden, Greater London – 21 October 2020 (1/5)

“Avoid! Poor Experience

The beginning of the interview process was very well done. First it was a phone interview, followed by a face-to-face (in masks of course, pandemic and all that) interview a day later. That part was very thorough, but friendly and professional. I was informed that no matter the outcome, I’d get a call back in a day or two.

Four days went by and nothing from their side, so I contacted them and politely asked what is the status of my application (as I had more than one interview with other companies and wanted to know where I stand) and was ignored. There was no contact whatsoever, I think the proper term in this instance is that I’ve been ‘ghosted’.

I’m not bitter I didn’t get the position, but I’d expect a bit more class when it comes to a big company like Foxtons. Informing about the outcome, be it negative or positive should be a common courtesy and I feel it doesn’t really show them in a good light if they treat people like that.”

Pros

Seemed professional in the beginning

Cons

Complete lack of communication after the Interview, ignorance

Property Manager (Former Employee) – London, Greater London – 29 February 2020

(2/5)

“Stayed too long at this organisation

Wouldn’t recommend to a friend

Great training and good place to start your property career but leave sooner rather than later”

• Affiliated directly and/or indirectly with colossal investment companies around the Globe
• They provide services through several branches
• Their high levels of centralisation allowing low cost expansion of branches
• They use an innovative application of technology
• Foxtons’ employees use data, strong single brand, and digital marketing technology to lower the cost of customer acquisition and deliver higher service levels than competitors
• ‘One stop shop’ business
• Online tools keep customers in control
• Property Finder app
• Tenancy Tracker app
• Instant Online Valuation
• My Foxtons for Landlords
• Property Management services
• Training & Development Programmes for their employees

Foxtons is London’s leading real estate agent offering relevant services to property vendors, buyers, landlords and tenants. Moreover, they provide specialist services such as:

• Build to Rent and Institutional PRS
• Prime Sales & Lettings
• Corporate Relocation

Annual Report File

Locations

They have various locations across the UK mainly concentrated in London. Indicative Examples:

Foxtons Balham
73-79 Balham High Road,
London,
SW12 9AP

Foxtons Brixton
506-508 Brixton Road,
London,
SW9 8EN

Foxtons Guildford
1-2 Trinity Gate, Epsom Road,
Guildford,
GU1 3JQ

For More Locations click here

Social Media

Facebook
Twitter
Instagram
LinkedIn
Pinterest

Articles

• “Foxtons buys rival independent estate agency for £2.2 million”, The Negotiator, March 2020

• “UK estate agent Foxtons makes $1.2 billion stock market debut”, Reuters, 2013

The first entanglement of Foxtons with the Investment Industry:
• “Sale of the century”, Financial Times, 2008

Awards/Memberships:

Voluntary member of the key governing bodies, abiding by the strictest codes of practice

• The Property Ombudsman

• The Association of Residential Lettings Agents

• The National Association of Estate Agents

• Tenancy Deposit Protection Scheme

• The National Approved Lettings Scheme

• Safe Agent Fully Endorsed (founding agent)

• Cyber Essentials Scheme

Competitors List (alphabetical order)
Criterion: Industry subcategory, Company Size and Product

Countrywide Plc
Employee Count: 10,001+ based on their LinkedIn profile, section “About”

Purplebricks Group Plc
Employee Count: 914:2020

Savills Plc
Employee Count (Group & Company): 6,088:2018